LEARNING EXPERIENCES THAT INSPIRE, ENGAGE & STICK

  1. SOLICIT INPUT
    Using direct input, we will completely personalize our training materials to the actual need and level of your staff.
  2. FUN
    Our training methodology incorporates many different work forms, games, icebreakers and energizers in order to make the sessions as interactive and fun as possible.
  3. STORYTELLING
    Our trainers have had years of hands on experience in the Hospitality industry and will incorporate their own personal stories to truly visualize different situations and problems at hand.
  4. ACTIVE PARTICIPATION
    By incorporating role plays and work forms we encourage staff to participate actively at every session. They will also share their experiences with each other in order to learn from the offered scenarios.
  5. VISUAL
    Many Hotels request to have the trainings “on-the-scene”, here we make use of the natural surroundings and offer homework leaflets for all staff participants. This will ensure the participants are able to prepare and revise at home.
  6. HUMOR
    All trainings have to be stimulating, fun and inspirational. That is why we incorporate many funny anecdotes of situations and have motivational energizers to make it a memorable experience for each participant.
  7. APPLICATION
    Each participant will inform us at each session what they would like to incorporate in their daily routine and what they have learned from each session.
  8. TESTING
    We will incorporate quizes from the weekly material and sometimes award small prizes to stimulate the participation.
  9. FOLLOW UP
    At a coaching session on the last day, we will ask all participants to make a Personal Development Plan, in order to have them personally involved with their progress.